Privacy policy - Purajoya

As of March 2026

Gur & Partner GmbH, 6314 Unterägeri, is the operator of the website www.purajoya.ch and is responsible for the collection, processing, and use of your personal data, as well as for ensuring that data processing complies with applicable data protection law.
We strictly adhere to the legal provisions of the Federal Act on Data Protection (FADP), the Data Protection Ordinance (DPO) and other applicable provisions (such as the Federal Act on Telecommunications FMG or the EU GDPR).

1. Visiting our website (Logfiles)

When you visit our website, our servers temporarily store each access in a log file. The following technical data is collected without your intervention:

  • IP address of the requesting computer
  • Date and time of access
  • The website from which the access was made (referrer URL)
  • Name and URL of the retrieved file
  • Your computer's operating system and the browser used (type, version, language)

This data is collected to enable the use of our website (connection establishment), to ensure system security, and to optimize our Internet offering.

2. Opening a customer account & placing an order

To place orders in the online shop, you can order as a guest or open a customer account. We collect the following information:

  • Name and surname
  • Mailing address (billing and shipping address)
  • Email address and phone number
  • Date of birth (optional or for identification purposes)
  • Password (encrypted)

This data is used to process the purchase contract, deliver the products, and ensure correct payment.

3. Special data processing for jewelry services

When you bring us jewelry for repair, gold plating, or new production, we also store:

  • Details about the submitted piece of jewelry (photos, material descriptions)
  • Communication via email or WhatsApp (if used by you for coordination)
  • Payment history after completion of work (materials and time spent)

4. Disclosure of the data to third parties

We only share your data if this is necessary for the execution of the contract:

  • Logistics partner: Swiss Post (shipping of goods)
  • Hosting-Partner: Hostpoint AG, Schweiz
  • Payment service providers: To process your payments, we forward the necessary data to: Stripe (Stripe Payments Europe Ltd., Ireland), PayPal (PayPal Europe S.à r.l. et Cie, S.C.A., Luxembourg), Ecoo Payment Gateway (ecoo AG, Switzerland) – processing in accordance with their terms and conditions at ecooin.ch, TWINT (Twint AG, Switzerland) .

5. Transmission of data abroad

We are entitled to transfer your data to third-party companies abroad if this is necessary for data processing. If the level of data protection in a country does not correspond to that in Switzerland, we ensure protection through standard contractual clauses (SCC). Please note that US authorities may have access to data transferred to the US (e.g., in the case of Google services) as part of surveillance measures.

6. Cookies & Tracking-Tools

6.1 Cookies: We use cookies to enable the shopping cart function and to recognize you as a registered user. You can disable cookies in your browser, but this may limit the functionality of the shop.
6.2 Google Analytics 4 (GA4): We use GA4 to analyze website usage. IP addresses are anonymized by default. The data helps us to continuously improve the shop. You can disable tracking at http://tools.google.com/dlpage/gaoptout?hl=de.

7. Newsletter & Marketing

If you subscribe to our newsletter or have consented to this when making a purchase, we will use your email address for advertising purposes. You can unsubscribe at any time using the unsubscribe link in the newsletter or by sending an email to info@purajoya.ch.

8. Social Plugins

We use plugins from Facebook, Instagram, and Pinterest. When you click on these, a direct connection is established to the providers' servers (possibly in the USA). To protect your privacy, we recommend that you log out of these services before visiting our website.

9. Aufbewahrung von Daten

We only store personal data for as long as is necessary for the purpose. Legal retention requirements (e.g. accounting documents) in Switzerland are generally 10 years.

10. Your rights

You have the right to:

  • Information: What data do we store about you?
  • Correction: Correction of incorrect data.
  • Deletion: Removal of your data (provided there is no legal obligation to retain it).
  • Data portability: Release of your data in a commonly used format.

For inquiries, please contact us at: info@purajoya.ch.
This is a translation from German. The German version is legally binding.

11. Data security

We use modern technical and organizational security measures (e.g., SSL encryption) to protect your data against manipulation, loss, or unauthorized access.

12. Right of appeal

You have the right to lodge a complaint with the competent supervisory authority (in Switzerland: Federal Data Protection and Information Commissioner, FDPIC).
This is a translation from German. The German version is legally binding.

Gur & Partner GmbH
A. Gur Cusenza
Neuschellstrasse 20
6314 Unterägeri

+41 76 831 18 97
info@purajoya.ch
https://purajoya.ch

Mo – Fr 08.00 – 12.00 und 13.00 – 17.00 Uhr